Villa Sophie.

From a local secret to one of Germany's most beloved social media brands.

Fashionable people in neutral tones.

Villa Sophie is a fashion label based in Münster, founded in 2018 by Charlotte Teupen (formerly Wehberg). The company operates its own online shop and has stores in Münster, Hamburg, Berlin, Cologne, and Munich. Additionally, the label’s products are available in a wide selection of boutiques and department stores across Germany.

Villa Sophie is a fashion label based in Münster, founded in 2018 by Charlotte Teupen (formerly Wehberg). The company operates its own online shop and has stores in Münster, Hamburg, Berlin, Cologne, and Munich. Additionally, the label’s products are available in a wide selection of boutiques and department stores across Germany.

CHALLENGE

Our partnership with Villa Sophie began in early 2021, shortly after the label parted ways with a previous performance marketing agency. Despite a rapid increase in sales and growing demand, Villa Sophie faced profit declines due to excessive spending on their social media campaigns.

Approach

Rapidly growing brands require meticulous cost control, taking into account factors such as cost of goods sold, return rates, shipping costs, and other variable expenses. Our collaboration started with the creation of break-even calculations and the establishment of target benchmarks to ensure Villa Sophie’s sustained growth while improving profit margins.


We implemented a multi-channel data dashboard, which continues to be a vital tool today. This dashboard allows us to track daily online store sales in relation to advertising costs and calculate daily profits based on contribution margins 2 and 3.


Instead of following the common social performance strategy of running generic ads on social media, we take a targeted approach by testing and scaling individual SKUs. Product ads that do not meet the established performance benchmarks are promptly deactivated, while profitable products are reproduced and scaled throughout the season.

CHALLENGE

Our partnership with Villa Sophie began in early 2021, shortly after the label parted ways with a previous performance marketing agency. Despite a rapid increase in sales and growing demand, Villa Sophie faced profit declines due to excessive spending on their social media campaigns.

Approach

Rapidly growing brands require meticulous cost control, taking into account factors such as cost of goods sold, return rates, shipping costs, and other variable expenses. Our collaboration started with the creation of break-even calculations and the establishment of target benchmarks to ensure Villa Sophie’s sustained growth while improving profit margins.


We implemented a multi-channel data dashboard, which continues to be a vital tool today. This dashboard allows us to track daily online store sales in relation to advertising costs and calculate daily profits based on contribution margins 2 and 3.


Instead of following the common social performance strategy of running generic ads on social media, we take a targeted approach by testing and scaling individual SKUs. Product ads that do not meet the established performance benchmarks are promptly deactivated, while profitable products are reproduced and scaled throughout the season.

RESULTS

CAGR

+42%

Between 2022 and 2025, the brand achieved a 42% compounded annual growth rate, reflecting sustained double-digit expansion over three consecutive years.

+42%

CAGR

Between 2022 and 2025, the brand achieved a 42% compounded annual growth rate, reflecting sustained double-digit expansion over three consecutive years.

MER

28

The brand achieved a Marketing Efficiency Ratio (MER) of 28, meaning every euro invested in paid media generated 28 euros in total revenue.

28

MER

The brand achieved a Marketing Efficiency Ratio (MER) of 28, meaning every euro invested in paid media generated 28 euros in total revenue.

COLLABORATION

For three years, we've maintained a close and trusting partnership with Charlotte and Thomas Teupen, driving the success of Villa Sophie. Our daily communication and weekly meetings are the cornerstone of this intensive collaboration.


Working with flexible budgets and our independent, agile approach requires an immense level of trust—something we at BENCHMARKED take very seriously and never for granted. Transparent communication is essential in this process, not only strengthening our mutual trust but also enhancing our ability to make strategic decisions together. Drawing from our experiences with other projects, we serve not only as strategic advisors and sparring partners but also as an integral part of their team.


The results of our collaboration speak for themselves: Year after year, we achieve new sales records, Villa Sophie’s brand recognition continues to grow, and every store opening and seasonal collection release attracts new, enthusiastic customers across Germany.

T-shirt with stacked text "Kindness is gold"
Fashionable blonde woman putting on boots.
VSLBL fashion details.

CLIENT TESTIMONIAL

"We can confidently say that BENCHMARKED has become an indispensable partner for us, working closely with us to develop long-term strategies. Unlike other agencies, BENCHMARKED brings significant value to our performance marketing strategy. Our previous agency was unwilling to solve problems and always suggested increasing budgets, from which their commissions depended. In contrast, BENCHMARKED is committed to problem-solving and consistently brings a solutions-oriented mindset."

Thomas teupen

managing director

SOCIAL ADVERTISING

Since 2021, we have closely collaborated with Villa Sophie to create, publish, evaluate, and optimize over 4,200 ads. These extensive tests range from ad formats and copywriting to layouts and overlays.


Social media trends come and go quickly. Ad formats and creatives that drive significant revenue today may become oversaturated and lose effectiveness tomorrow. Through continuous A/B testing, we ensure that the cost per click remains as low as possible, keeping a steady stream of new customers flowing to the online store.

PRODUCT PHOTOGRAPHY

Since the beginning of our collaboration, Villa Sophie has utilized our high-quality product photography to optimally showcase their items in their online store. Samples from each new collection are sent to our Cologne office, where our team professionally photographs all product variants.


Villa Sophie combines model shots from their lookbook sessions with our meticulously detailed product images. The result is a cohesive and visually appealing presentation of their collections online.

White one-shoulder cutout crop top with bow
White VSLBL Studio tank top
White wrap top with tie detail
White t-shirt with "Kindness is golden" text
Pistachio light grey crinkled blouse
White collared button-up shirt
Light green paperbag waist shorts
White wrap dress with tie.
Taupe textured wrap dress
Fitted light beige dámský blejzr
Beige double-breasted sleeveless blazer
Light green blazer with two buttons.
BENCHMARKED beige varsity jacket
Light beige wide-leg trousers with elasticated waist
Beige t-shirt dress with side slits.
Sleeveless double-breasted ivory blazer
Model in casual chic outfit.
Fashion agency model in neutral tones

Collection & Seasonal Performance Analysis

Each collection from Villa Sophie launches with an average of 50 to 100 new SKUs. To identify the products with the highest revenue potential early in the season, we employ specialized 'Product Testing Campaigns,' where paid performance and business intelligence data converge.


These so-called "Early Market Tests" allow us to analyze specific performance data for each product, identify the need for additional content, make necessary inventory adjustments, and strategically scale online sales.

BENCHMARKED fashion analytics dashboard

KLAVIYO NEWSLETTER MARKETING

We restructured and optimized their Klaviyo setup to turn email marketing into a reliable revenue channel. The focus was not on increasing send volume, but on building a system of automated flows that work continuously in the background and support the overall D2C strategy.


Beyond the structural setup, we redesigned the entire visual and technical foundation of their email communication. The previous templates looked generic and were not fully responsive. We developed a cohesive, mobile-optimized design system aligned with Villa Sophie’s corporate identity, ensuring a consistent brand experience and stronger performance across all devices.

Leopard print fashion collection details
BENCHMARKED: Mix & Match fashion inspiration
Fashion retail promotion: $25 off new subscribers.

TELL US ABOUT YOUR BRAND CHALLENGE

Share the problem you need to solve or the opportunity you want to capture. We’ll connect you directly with senior expertise.

TELL US ABOUT YOUR BRAND CHALLENGE

Share the problem you need to solve or the opportunity you want to capture. We’ll connect you directly with senior expertise.

TELL US ABOUT YOUR BRAND CHALLENGE

Share the problem you need to solve or the opportunity you want to capture. We’ll connect you directly with senior expertise.

WE COLLABORATE WITH AMBITIOUS BRANDS AND PEOPLE. LET’S BUILD.

  • BENCHMARKED

  • BENCHMARKED

  • BENCHMARKED

WE COLLABORATE WITH AMBITIOUS BRANDS AND PEOPLE. LET’S BUILD.

  • BENCHMARKED

  • BENCHMARKED

  • BENCHMARKED

WE COLLABORATE WITH AMBITIOUS BRANDS AND PEOPLE. LET’S BUILD.

  • BENCHMARKED

  • BENCHMARKED

  • BENCHMARKED

WE COLLABORATE WITH AMBITIOUS BRANDS AND PEOPLE. LET’S BUILD.

  • BENCHMARKED

  • BENCHMARKED

  • BENCHMARKED